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Client Rights - Federally mandated list of client rights. 

 

Selecting a Provider - Tips on selecting the right home care provider, types of questions to ask,  and what to do if you become unhappy with your present provider.

 

Reporting Complaints: neglect, abuse, misappropriation of property and harassment or fraud against the client or agency.

 

Advance Directives: Let others know your wishes. Advance directives are made by filling out special forms that tell what kind of care you wish to receive if you are unable to speak for yourself.

 

Download a Brochure

Client Rights
All home care providers must provide you with a copy of their rights and responsibilities.

Selecting A Provider

Make sure the provider is checking references and doing backgrounds checks on their employees. You would be surprised how many do not.

 
Reporting Complaints
Always report instances of abuse and/or neglect.
 
Advance Directives
The best time to make your wishes known is when you are able to speak and represent yourself.